Analysis of Cognitive Processes in Adapting to Job Stress: A Qualitative Study Among Healthcare Workers

Abstract

The aim of this study was to analyze the cognitive processes involved in coping with job stress among healthcare workers. This qualitative study used semi-structured interviews to collect data from 28 healthcare workers in Tehran. Participants were selected purposefully, and data collection continued until theoretical saturation was reached. Data were analyzed using NVivo software through qualitative content analysis. The results revealed that cognitive strategies such as cognitive restructuring, time management, and emotion regulation played a significant role in reducing job stress. Additionally, social and organizational support were identified as important resources in coping with job stress. Work pressures, interpersonal conflicts, and environmental factors were highlighted as barriers and challenges in the workplace. The findings suggest that utilizing cognitive strategies and support resources can effectively help healthcare workers cope with job stress. Moreover, addressing the challenges and barriers in the work environment is essential for improving job stress outcomes.