Identifying Behavioral Patterns Related to Conflict Resolution in Interpersonal Relationships

Abstract

The aim of this study is to identify the behavioral patterns effective in conflict resolution in interpersonal relationships. This study was conducted using a qualitative research approach and content analysis method. The participants were 28 residents of Tehran, selected through purposive sampling. Data were collected through semi-structured interviews, and the analysis was performed using Nvivo software, employing open coding techniques. The results showed that communication skills such as active listening, empathy, and clarification, conflict resolution strategies including negotiation, cooperation, and acceptance of differences, and psychological components such as emotion management, self-awareness, and trust-building were all key factors in resolving interpersonal conflicts. These results highlight the importance of individual and social competencies in managing conflicts and reducing psychological tensions. This study emphasizes that communication and psychological skills, particularly in social and personal contexts, can play a significant role in reducing conflicts and improving interpersonal relationships. Strengthening these skills through various training methods can enhance interpersonal interactions.